1. Introduction
EXTEL places great importance on protecting your personal data. This Privacy Policy explains how we collect, use, protect, and share your information when you visit or use our website.
2. Data Controller
3. Personal Data Collected
We collect the following personal data:
Voluntarily provided data:
- First and last name
- Email address
- Phone number
- Company and job title
- Postal address
- Any other information provided in contact forms
Automatically collected data:
- IP address
- Browser and device type
- Pages visited and visit duration
- Traffic source (referrer)
- Cookies and session identifiers
- Geolocation data (if authorized)
4. Processing Purposes
Personal data is processed for the following purposes:
- Respond to your requests and inquiries
- Send you commercial information (if you consent)
- Improve and optimize our website
- Analyze site usage (Google Analytics)
- Ensure site security and prevent abuse
- Comply with applicable legal and regulatory obligations
- Manage customer and business relationships
5. Legal Basis for Processing
The processing of your personal data is based on:
- Your explicit consent (particularly for sending commercial information)
- Contract performance or preparation
- Compliance with applicable legal obligations
- Our legitimate interests (site analysis, security)
6. Data Recipients
Your data may be shared with:
7. Your Rights
- Right of access to your personal data
- Right to rectify inaccurate data
- Right to be forgotten (data deletion)
- Right to restrict processing
- Right to data portability
- Right to object to processing
To exercise your rights, please contact us by email or mail at:
We will process your request within 30 days. You must provide proof of identity to verify your request.